A. We offer 1:1 replacement under the following conditions:
1. It is A MUST to contact us before returning the items
2. Defective items will be replaced with brand new items
3. We reject all used/scratched/damages items for return
4. This warranty does not cover any product renamed or modified by a dealer.
IMPORTANT: All deliveries must be checked by the receiver (customer) BEFORE signing for them. If the package is damaged either refuse to accept delivery or ask the delivery person to check the contents with you. ONLY sign for the goods if you are satisfied. In any other circumstances, please sign the package receipt as "unchecked". If a customer fails to follow these instructions and a package is signed for as received in good condition, we may find it difficult (or impossible) to claim compensation.
Privacy & Security
Firestorm do not disclose buyers' information to third parties.
Payment, Pricing & Promotions
# Other than Paypal payment, we also accept the following methods of payment: Cash in £GBP, $USD and Euros, sent by recorded 'signed for' delivery .
# Cheques drawn from UK banks in Sterling only . Made payable to 'Firestorm' please.
# International Money Orders and Bank Drafts made payable to 'Firestorm'..
# Direct bank transfer (wired funds). Please contact us for account details.
# Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.